Shipping Policies

[ $6.95 Flat Rate shipping for all DOMESTIC orders under $75 and $12.95 Flat Rate shipping for all orders to the islands and Alaska under $75. ]

Let's face it, waiting is the hardest part...so we ship 6 days a week, Monday thru Saturday (we would ship Sunday as well, but no one is open)! We do our best to fulfill same day, but usually within 24 hours, and orders are generally shipped within 1 business day (excluding holidays) of being fulfilled.

Order and shipment tracking confirmations are sent via email or text (depending on what is provided when the order was placed). Please check your email spam/junk folders if you don’t see the confirmations in your Inbox. Once we fulfill and create a shipping label, your order will be ready for pick-up from the shipper, same day. Please allow at least (1) business day for the carrier to update their tracking information (on regular business days, but can take longer if the label is created over the weekend or a holiday*). If your order was placed on a third-party app (Facebook, Instagram, etc….), and not from our website directly, there may not be order or shipping confirmations provided. If you need info on an order, you can always contact us directly via email at info@weworkin.com or through the Chat inbox on our website during regular business hours (EST). Please provide us with the name on your order, or the shipping address, so we can look it up and get back to you.

WE WORKIN is not responsible for lost or stolen packages. No signature is required for delivery—if you are not at home to receive your package, all orders will be left where you typically receive your packages. If a package is marked as "delivered" to your address via UPS or USPS, we are unable to provide additional information, replace or refund. You will need to file a missing/stolen claim directly with the shipper. Once we turn over a package to UPS/USPS, it becomes their liability. WE WORKIN cannot be held responsible for the security and safety of your order, whether delivered in a mailbox or on your porch. Package theft is definitely on the rise, especially during holiday peaks, so please plan accordingly to either be available for delivery or have a safe place to deliver.

If the wrong address is provided by a customer, and the package is returned to us, we will contact the customer directly—please provide a good contact email and/or phone number. If we cannot contact you using the contact information provided during order placement, we will hold the package for 30 days to see if you contact us. If we still have not heard from the customer within 30 days of a returned package, the sale will be considered final and the items will be restocked with no refund. If we successfully contact you about the returned package, and you provide a new address for re-delivery, we will ask that you pay for any additional shipping to get the order back to you. Also, any orders shipped to invalid customer supplied addresses, that are accepted at the address provided, are final and will not be replaced or refunded.

Generally, orders that weigh 15.99 oz. or less are shipped USPS First Class Mail and orders 1lb or over are shipped via UPS. Tracking info is sent to you immediately upon shipping, as long as you include an email address and/or phone number with your order.